It's been a long time since I wrote a review of my Cafepress and Zazzle experiences, as an anonymous blogger pointed out just yesterday. Since I achieved ProSeller status on Zazzle yesterday as well, I thought maybe they were right, so let me share my more recent experiences.
I have done very little work on Cafepress over the last year, having concentrated primarily on Zazzle. The reason for this is pretty simple: Zazzle stores are free. Bottom line: FREE. [Cafepress, are you listening?] Furthermore, I can set my price at anything I please on Zazzle, and that's the price it is everywhere on Zazzle. Not so on Cafepress, which no longer links back to your store that you spent so much time building, and where you control the prices. Unless you spend a lot of time getting people directly to your store, you will end up with all your sales coming from the price controlled Cafepress marketplace. It's pretty good business, but not great since I am still paying for the privilege of having the store, which also has limits on how many sections you can build. No limits with Zazzle.
Zazzle allows you to build as many stores as you like, so you can have small, very focused shops. I find that putting up a big shop full of every design idea that spills from my head is a little like walking into WalMart. When a do a focused shop like Social Butterflies, which only sells butterfly designs, I get fewer visitors, but I have a higher purchase per visitor result. The bottom line being, if they come to look at butterfly designs, then they are more likely to stay and ultimately buy something since that is all the shop carries.
I now have 17 shops on Zazzle, with no shop fees eating into my profits. Because I can gang them all together for volume bonuses and such, that makes Zazzle a good deal. At this time, I make a little more on Zazzle per month than I do on Cafepress, but because I pay no shop fees, a lot more of it ends up in my pocket. Also, since I can decide what my markup can be, I can control how much I make.
The good news overall is that the economy is picking up ever so slowly, so sales are slowly improving on both sites. And I will probably keep doing business with both sites since I do make a profit on both, but my loyalty has definitely shifted somewhat to Zazzle, because free is still a very good thing.